Our Story

After many years of being key players in the global Fintech sector, BFREE’s founders became deeply unsatisfied with the available credit collection options which mostly thrived on humiliating customers. They decided to change the narrative to a more customer-centric approach that leverages technology and ethics in leading customers sustainably out of debt and onto the path of financial freedom.

Some Of Our Solutions

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    Customer Self-servicing Collections

    Our easy-to-use Self Service Platform enables customers to manage multiple loan repayments with varying lenders in one central place, thereby minimizing documentation, messages and phone calls. It’s so swift and efficient, in 5 minutes, customers can post a repayment.

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    AI Automated Collections

    Our Artificial Intelligence collection process makes collection more efficient and scalable. It thrives on understanding the customer and providing unique repayment plans and optimal channels for them. All of this is done with 100% compliance with global industry ethical collection standards.

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    Contact Centre Collections

    Our Contact Centre collection assists customers who have more specialized needs or who have not previously engaged with our other collection processes. Talk with our polite and dedicated Account Managers who are eager to work with you on your repayment journey.

What’s In It For You?

Useful Consumer Data

We are big on data! We leverage Machine Learning to study, score and predict consumer behaviour.

Customer-Driven Collection

We do not believe in a blanket approach to credit management. Our solutions and messaging are customised to meet each customer’s specific credit management needs.

Timely & Accurate Reporting

We do not keep you in the dark. We thoroughly report progress on your account to improve your credit scoring process.

Progress And Optimization

We are always innovating and optimising our collection processes. With us, your collection will always be miles ahead of what you may find anywhere else.

Result-Based Fees

Our approach works. Because we are confident in this, we generally deploy a 100% commission-based structure, leaving you with no overhead risk.

Our trusted Clients

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We can help you manage your NPL portfolio. Reach out to us now!