After many years of being key players in the global Fintech sector, BFREE’s founders became deeply unsatisfied
with the available credit collection options which
mostly thrived on humiliating customers. They decided to change the narrative to a more customer-centric
approach that
leverages technology and ethics in leading customers sustainably out of debt and onto the path of financial
freedom.
Some Of Our Solutions
Customer Self-servicing Collections
Our easy-to-use Self Service Platform enables customers to manage multiple loan repayments with varying
lenders in one central place,
thereby minimizing documentation, messages and phone calls. It’s so swift and efficient, in 5 minutes,
customers can post a repayment.
AI Automated Collections
Our Artificial Intelligence collection process makes collection more efficient and scalable. It thrives
on understanding the customer and
providing unique repayment plans and optimal channels for them. All of this is done with 100% compliance
with global industry ethical collection standards.
Contact Centre Collections
Our Contact Centre collection assists customers who have more specialized needs or who have not
previously engaged with our other collection processes.
Talk with our polite and dedicated Account Managers who are eager to work with you on your repayment
journey.
What’s In It For You?
Useful Consumer Data
We are big on data! We leverage Machine Learning to study, score and predict consumer behaviour.
Customer-Driven Collection
We do not believe in a blanket approach to credit management. Our solutions and messaging are customised
to meet each customer’s specific credit management needs.
Timely & Accurate Reporting
We do not keep you in the dark. We thoroughly report progress on your account to improve your credit scoring
process.
Progress And Optimization
We are always innovating and optimising our collection processes. With us, your collection will always be
miles ahead of what you may find anywhere else.
Result-Based Fees
Our approach works. Because we are confident in this, we generally deploy a 100% commission-based structure,
leaving you with no overhead risk.
What’s In It For You?
Useful Consumer Data
We are big on data! We leverage Machine Learning to study, score and predict consumer behaviour.
Customer-Driven Collection
We do not believe in a blanket approach to credit management. Our solutions and messaging are customised
to meet each customer’s specific credit management needs.
Timely & Accurate Reporting
We do not keep you in the dark. We thoroughly report progress on your account to improve your credit
scoring process.
Progress And Optimization
We are always innovating and optimising our collection processes. With us, your collection will always be
miles ahead of what you may find anywhere else.
Result-Based Fees
Our approach works. Because we are confident in this, we generally deploy a 100% commission-based
structure, leaving you with no overhead risk.
Our trusted Clients
We can help you manage your NPL portfolio. Reach out to us now!